The website design is mediocre and it is obvious that the wording on the site is canned and unprofessional. However, my experience with them has been terrible. Therefore, I really liked the services "offered" by Yellow Pages about being able to take care of the website design and build for me. However, I don't have the working knowledge of building a website and don't consider myself very proficient in marketing either. I am a financial services rep in Ontario and wanted to get a website to promote my business.
We conduct business with utmost integrity, and we have done so with your vehicle. To be clear, the mechanical issue that was discovered after the fact - that was not a part of the estimate - was offered to be repaired at OUR LABOUR COST, if you would pay for the part only, which is STILL OUTSTANDING. There are no expectations for any business operating to add parts or services beyond the estimate that was written, and provided to you. There were items that were NOT included in the estimate, and these items were clearly outlined and explained to your son as the job progressed and were approved as you are aware. The use of recycled (used) parts is a generally acceptable way to repair a vehicle - as was explained verbally before the work was done - and your estimate reflects the recycled parts cost, to keep within your budget, again as explained. I will come back when I have the credit.ĭear Carla, all the work stated in writing and documented (signed by your husband) was done as estimated, and is within industry standards. Maybe someone is lazy and scared or they just have a bad accountant. I know that accountants can write off loss so I wonder what the truth is. I feel marginalized due to my financial situation and limited as well. It's too bad because I am sure that the people that paid probably outweighed the people that did not and in this case one rotten apple spoiled the bunch. Apparently some people stopped paying when they were paying with cash/cheque. I have no credit cards and my response was to say "You don't accept money?". The only glitch is that when I went to pay he said that they didn't accept direct debit. The kindness and generosity will not be forgotten. I know that when I can afford it I will pay more. He worked with what I am able to afford as well which was delightful because it let me get in on some new business. Mycontact, Sam, was extremely excellent, orgaized and thorough with his knowledge of premium business ideals for smart phones! He was a huge help> He really bridged the gap in my knowledge base. Dear Carla, all the work stated in writing and documented (signed by your husband) was done as estimated, and is within industry standards.
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